How it works
Nothing new to learn. You keep your number, your phone, and the way you already work.
You miss a call
Your phone rings like it always does. If you can't get to it, your carrier passes the call along. Your number stays the same.
They get a text in seconds
A short text in your words, approved by you, goes out right away from a local number set up for your business.
You reply when you're free
You get a text with who called and anything they wrote back. Reply from your own phone and it reaches them from that same local number.
Businesses that responded 30 minutes after a lead came in were 100 times less likely to reach that person than businesses that responded within 5 minutes.
From a study of over 100,000 call attempts: Oldroyd, McElheran and Elkington, The Short Life of Online Sales Leads, Harvard Business Review, 2011. It measured callbacks to web leads. The lesson carries over: someone who needs work done today keeps calling until somebody answers.
Try it yourself
Call this number and let it go. Within a few seconds you'll get the kind of text your customers would get. Reply with a question and I'll answer personally.
By calling or texting this number, you agree to receive automated text message replies from Panazzi Systems Consulting. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent isn't a condition of purchase, and we don't share your information for marketing. See our Privacy Policy.
You'd be working with me
I'm Brayden Panazzi, and I live in Pittsburgh. I build simple phone and text systems for local contractors: chimney and masonry, hardscaping, drainage, foundation and driveway work.
My background is in automating operations work, the behind-the-scenes process that keeps things from slipping through the cracks. This is the same idea, applied to the phone in your truck.
When you sign up, you deal with me directly. I set it up, I test it with real calls, and I'm the one who answers when you want something changed.
Brayden Panazzi
brayden@panazzisystems.com
LinkedIn
Pricing
Two numbers, both on this page. No tiers, no contract.
- Carrier registration for business texting
- Call forwarding set up on your line
- Your text, written with you and approved by you
- Tested with real calls before it goes live
- Your local texting number and message costs
- Hosting and monitoring
- Wording changes whenever you want them
- A direct line to me
Cancel anytime. If you stop, I'll help you switch your forwarding back. If it can't be made to work on your line, your setup fee is refunded in full.
Common questions
Do I need a new phone number?
No. Customers keep calling the number you already have. The automatic text comes from a separate local number set up for your business, and your replies go out from that number too.
Does a bot talk to my customers?
No. One short automatic text goes out, in words you've approved. After that, the conversation is yours.
How long does setup take?
Usually one to two weeks. Most of that is waiting on the phone carriers to approve your business for texting, which they now require. The setup itself takes a day or two.
What about the rules on business texting?
Carriers require businesses to register before sending texts. I handle that registration as part of setup, and every automatic text includes a way to opt out.
What if I already use Housecall Pro or Jobber?
This usually runs alongside it. It doesn't replace your scheduling or invoicing. It catches the calls that fall through.
What if I want to stop?
There's no contract. Tell me, and I'll turn it off and help you switch your forwarding back.
See it on your own phone
Call the demo, or email me and we'll talk it through.